Expert-driven, technology-enabled compliance.
A UAE-based consulting, certification, inspection, surveying and compliance services organization serving Africa, the Middle East and global markets.
1. Introduction
Inspection Service Center L.L.C FZ ("ISC", "we", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard information when you interact with our website and services.
2. Information We Collect
We collect information you provide directly (name, email, phone, company details, enquiry content) and information collected automatically through cookies and analytics (IP address, device type, pages visited). We may also process business documents required to deliver our services.
3. How We Use Information
We use your information to respond to enquiries, deliver contracted services, comply with regulatory obligations, improve our website, and — with your consent — send occasional communications about our services.
4. Legal Basis
We process personal data on the basis of contract performance, our legitimate business interests, legal obligations, and/or your consent, in accordance with applicable UAE data protection law and the GDPR where relevant.
5. Sharing & Transfers
We may share information with our Mumbai operations centre, sub-processors bound by confidentiality, and regulators/government partners strictly where required to deliver contracted services. Cross-border transfers use appropriate safeguards.
6. Data Security
ISC maintains technical and organizational measures including encryption, dedicated VPN, role-based access control and 24/7 monitoring to protect personal and business data against unauthorized access.
7. Retention
We retain personal data only for as long as necessary for the purposes described in this policy or as required by law and regulatory frameworks applicable to trade and customs services.
8. Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, restriction or portability of your personal data, and object to processing. Contact us to exercise these rights.
9. Contact
For any privacy enquiry, Contact Us.