Technology-enabled back-office for high-volume trade operations.
Data Processing & BPO

Technology-enabled back-office for high-volume trade operations.

Data Processing & BPO delivers intelligent document processing, structured data validation and shared back-office services from ISC's secured Remote Operations Centre in Mumbai. OCR, extraction, rule-based QA and skilled analysts combine to handle compliance-critical operations at scale — 24 hours a day.

Who it's for

Ideal for inspection and certification bodies, customs authorities, trade programs and compliance-heavy enterprises looking to scale document handling without scaling in-house headcount.

01
24/7 processing capacity
02
OCR & intelligent extraction
03
Human-in-the-loop QA
04
Secured VPN & RBAC infrastructure
Where used

Where this service is most applied

Trade Document Processing

Trade Document Processing

Applied here

Invoices, LCs, packing lists and certificates — extracted, structured and archived.

Inspection Report Compilation

Inspection Report Compilation

Applied here

Field findings converted into structured, auditable reports for regulators.

Certificate Lifecycle

Certificate Lifecycle

Applied here

Application intake, review workflow, issuance and post-issuance monitoring.

Customs Data QA

Customs Data QA

Applied here

Validation of declarations against reference data and pricing databases.

24/7 Shared Services

24/7 Shared Services

Applied here

Ticketing, workflow orchestration and case management across programs.

Benefits

Why teams choose ISC for this

01

Round-the-clock

24/7 operations bridge time zones and keep pipelines flowing.

02

Lower cost

Shared-services model reduces per-transaction cost significantly.

03

Higher accuracy

OCR + rule-based QA + analysts outperform manual-only workflows.

04

Elastic capacity

Scale up during peak seasons without permanent headcount.

05

Full audit trails

Every touch on every document is logged and traceable.